Our Director

Kay Marco is the Director of iCALM. She also runs an established Personal Concierge businesses of her own. She understands the complexities of not only running a business in this sector,  but also how to execute concierge requirements from the mundane to the mind-boggling.

028After more than 20 years in event management, hospitality, and corporate executive support – in which time she’s organised everything from million dollar exhibitions to house moves, from office clean-ups to picking up the dry cleaning, Kay took her organising and planning skills to another level and started Hectic Helpers in 2007.

Kay now works exclusively helping smart, energetic women manage their hectic professional and family lives so that they can focus on what really matters. Her client base is local, interstate and overseas with clients in Turkey, Iraq and Saudi Arabia.

Kay is a Justice of the Peace (Qualified) a member of her local Chamber of Commerce and an Accredited Member of the National Concierge Association of the USA.