Our Directors

Adele Blair and Kay Marco are the Directors of iCALM. Each run established Personal Concierge businesses of their own. They understand the complexities of not only running a business in this sector,  but also how to execute concierge requirements from the mundane to the mind-boggling.

Adele Blair

Adele Blair_Blair Lifestyle_5Great service is what Adele thrives on, from organising a party on a private island in the south pacific to refining  your pantry, Adele (and her team) make it happen.

Her lifelong passion for planning, problem solving and being the go-to-girl for all her previous employers was the inspiration for The Concierge Collective which opened in August 2006.

Through her experience working in the corporate world, coupled with her parents’ business experience, Adele developed the business acumen which led her to become a Finalist in the Telstra Business Women Awards, Business Owner category in 2011.

Adele is a Certified Concierge Specialist (CCS) an Accredited Expert Professional Organiser and an Accredited Member of the National Concierge Association of the USA.

Kay Marco

028After more than 20 years in event management, hospitality, and corporate executive support – in which time she’s organised everything from million dollar exhibitions to house moves, from office clean-ups to picking up the dry cleaning, Kay took her organising and planning skills to another level and started Hectic Helpers in 2007.

Kay now works exclusively helping smart, energetic women manage their hectic professional and family lives so that they can focus on what really matters. Her client base is local, interstate and overseas with clients in Turkey, Iraq and Saudi Arabia.

Kay is a Justice of the Peace (Qualified) and an Accredited Member of the National Concierge Association of the USA.